Effective Date: July 16, 2026
Hilton Head Home Remodel (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, the choices available to you, and the steps we take to safeguard your information.
Information We Collect
Information You Provide
When you contact us, request an estimate, complete a form, or otherwise communicate with us through our website, we may collect information including:
- Name
- Email address
- Telephone number
- Property address
- Details about your remodeling project
- Any other information you voluntarily submit
This information is collected through forms powered by Gravity Forms.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Time spent on pages
- Referring website
- Date and time of your visit
- General geographic location derived from your IP address
Some of this information is collected through cookies and analytics technologies.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Prepare estimates and proposals
- Communicate regarding remodeling projects
- Provide customer service
- Improve our website and user experience
- Monitor website performance
- Analyze website traffic
- Detect and prevent spam, fraud, or malicious activity
- Comply with legal obligations
We do not sell your personal information.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve functionality, understand website usage, and enhance your browsing experience.
Cookies may be used to:
- Remember your preferences
- Improve website functionality
- Measure website traffic
- Analyze visitor behavior
- Maintain security
You may control cookies through your browser settings or through our cookie consent banner.
Cookie Consent
Our website uses CookieYes to manage cookie consent preferences.
When you first visit our website, you will have the opportunity to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Your choices can be updated at any time by reopening the cookie settings available on our website.
Google Analytics
We use Google Analytics to better understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages visited
- Session duration
- Device information
- Browser information
- Approximate geographic location
- Referral sources
This information is aggregated and helps us improve our website and services.
Where applicable, Google Analytics operates according to your cookie consent preferences.
Contact Forms
When you submit information through one of our website forms, the information is securely transmitted through Gravity Forms.
We use this information solely to:
- Respond to your inquiry
- Provide requested estimates
- Schedule consultations
- Deliver requested services
Spam Protection
Our website uses Cloudflare Turnstile to protect forms from spam and automated abuse.
Turnstile may collect limited technical information necessary to distinguish legitimate users from automated traffic. This information is processed in accordance with Cloudflare’s privacy practices.
Website Hosting
Our website is hosted by WP Engine.
As part of providing hosting services, WP Engine may process server logs and technical information necessary to maintain website performance, reliability, and security.
Information Sharing
We do not sell or rent your personal information.
We may share information only when necessary with trusted service providers who assist us in operating our website or conducting our business, including providers for:
- Website hosting
- Analytics
- Spam prevention
- Form processing
- Website security
These providers may only use information as necessary to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our legal rights.
Data Security
We use commercially reasonable administrative, technical, and organizational safeguards designed to protect your personal information.
While we strive to protect your information, no method of transmitting data over the Internet or storing electronic information is completely secure. Accordingly, we cannot guarantee absolute security.
Data Retention
We retain personal information only as long as necessary to:
- Respond to inquiries
- Complete requested services
- Maintain business records
- Meet legal, tax, or regulatory requirements
- Resolve disputes and enforce agreements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to your information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities where applicable
- Withdraw consent for non-essential cookies
To exercise these rights, please contact us using the information below.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
These rights may include:
- Knowing what personal information is collected
- Requesting deletion of personal information
- Requesting correction of inaccurate information
- Limiting certain uses of sensitive personal information where applicable
- Receiving information in a portable format
- Not being discriminated against for exercising privacy rights
Hilton Head Home Remodel does not sell personal information.
Global Privacy Control (GPC)
Our website recognizes browser-based privacy preference signals, including Global Privacy Control (GPC), where required by applicable law.
If your browser transmits a recognized GPC signal, we will honor applicable privacy preferences consistent with legal requirements.
Do Not Track Signals
Some web browsers offer a “Do Not Track” feature.
Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to every Do Not Track request. However, users may manage cookie preferences through our cookie consent settings.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
Children’s Privacy
Our website is intended for general audiences and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any revisions will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us at: [email protected]
We will make reasonable efforts to respond to your inquiry in a timely manner.